A consultancy team conducted a full audit, rebranded the hotel around eco-tourism, implemented new systems, trained staff, and improved digital marketing. Within 1 year, occupancy rose from 48% to 72%, revenue grew by 35%, and guest satisfaction significantly improved. The hotel is now well-positioned for sustained growth.
A Successful and best choice for your Business Growth.
Our Story
Byukadi Hospitality Consultancy began in Rwanda and has grown into a global firm, passionate about helping businesses thrive in today’s competitive market. We are specialized in delivering exceptional consulting services tailored to the unique needs of each client—whether you’re a start-up or an established corporation. Our strength lies in the diverse expertise of our team, including professionals with over 10 years of experience in hospitality and tourism management. Our leadership has worked with world-class hotel brands such as Marriott International, Serena Hotels, and Grand Legacy Hotel, and has studied at prestigious institutions like Cornell University, Cape High Education consortium (CHEC: CPUT, UCT, SU, UNISA, UWC), Education First (EF), the African Management Institute, the Italian Maritime Academy, and Mount Kenya University. With a strong foundation in both industry experience and academic excellence, we offer strategic business solutions that drive real growth and deliver measurable results. At Byukadi Hospitality Consultancy, we believe in the power of collaboration and innovation—working closely with our clients to develop strategies that lead to long-term success.
Meet with CEO and Founder
Didier Byukusenge
As a highly sensitive and intuitive people leader , I am ready to show you the way deeper satisfaction and lasting success to you and your business growth.
I am a hospitality and tourism management professional with over 10 years of experience, having worked with leading hotel brands such as Marriott International, Serena Hotels, and Grand Legacy Hotel. I have enhanced my expertise through studies at renowned institutions including Cornell University, Education First (EF), the African Management Institute, the Italian Maritime Academy, and Mount Kenya University.
- +250781523912
- ceof@byukadi.rw
Didier Byukusenge
Branding, concept development & repositioning
process of creating a distinct identity for a hospitality business that reflects its values, personality, and promise to guests. It includes visual elements (like logo and design), tone of voice, and the overall guest experience.
Sales growth, Revenue management & digital marketing
focuses on increasing bookings, customer acquisition, and overall business volume through strategic planning, upselling techniques, partnerships, and performance monitoring. It ensures consistent business expansion and market penetration.
Quality standards & service training
et of consistent, measurable benchmarks that define the level of service, cleanliness, safety, and overall guest experience in a hospitality operation. Establishing clear standards ensures that every aspect of service meets or exceeds guest expectations.
Food safety, hygiene & compliance advisory
critical components of any successful hospitality operation, especially in restaurants, hotels, and catering services. This involves implementing and maintaining proper food handling practices, kitchen cleanliness, storage protocols, staff hygiene, and sanitation standards to ensure the health and safety of guests.
Case Studies
Hotel Hilltop and Country Club
A consultancy intervention improved digital presence, trained staff, implemented SOPs, and optimized use of facilities. Within 8 months, occupancy rose from 45% to 68%, revenue increased by 30%, and online ratings improved from 3.8 to 4.3. The hotel is now well-positioned for sustainable growth in the local market.
Great Season Hotel Kigali
Happy Clients
5/5
*Partnering with Byukadi was a game-changer for our property. Their strategic insight, market knowledge, and hands-on approach helped us optimize operations, improve guest satisfaction, and increase revenue within months. We’re truly grateful for their expertise and support!*
Muhire Theogene
5/5
Working with Byukadi was one of the best decisions I’ve made for our hotel. Their team brought fresh perspective, deep industry knowledge, and practical solutions that delivered real results. From improving guest experience to boosting revenue, they were with us every step of the way. I couldn’t be more pleased!"
Bahire Ange
Our Team
Didier Byukusenge
CEO-FOUNDER
Dr.Safari Ernest
Researcher Specialist
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